AI and automation
AI voice agents that answer and make calls
Missed calls are missed revenue. A voice agent picks up every call, understands what the caller wants, books or answers on the spot and transfers to your team when a person is needed.
What is an AI voice agent?
An AI voice agent is a phone assistant that combines speech recognition, a language model and natural text to speech to hold real conversations. It can answer inbound calls, book appointments, answer common questions, run reminder or feedback calls and transfer to a human with a summary.
What our ai voice agent development covers
Voice bots that answer calls, book appointments and make reminder calls in natural speech.
Inbound call answering
Every call answered instantly, day and night, with no hold queue.
Appointment booking
Live calendar checks and confirmations by SMS or WhatsApp.
Outbound reminders
Payment, appointment and renewal reminders with response capture.
Lead qualification
Asks your qualifying questions and routes hot leads to sales.
Indian languages
English, Hindi and Bengali voices with mixed language understanding.
Call summaries
Transcripts, intent tags and outcomes pushed to your CRM.
How we approach ai voice agent development
Traditional IVR menus frustrate callers. A voice agent lets them simply say what they need, in their own language.
We script the agent around your real call recordings, set strict boundaries on what it may say and record every call summary for review.
Every project starts with a short discovery call and ends with software you own: source code, data, cloud accounts and documentation are handed over in your name.
Modules and features
Built for
Technology we use
From first call to launch
The same five stages for every build, with a working demo at the end of each sprint so you see progress, not promises.
Discovery
We map your process, users and data, agree the first release and give you a fixed price for it.
Design
Clickable prototypes of the key screens, reviewed with the people who will use them every day.
Build in sprints
Two week sprints with a demo each time. You can change priorities between sprints.
Test and launch
Functional, security and load testing, data migration, training and a planned go live.
Support and grow
Monitoring, fixes and new features on a monthly plan, or a clean handover to your team.
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Learn moreQuestions about ai voice agent development
Will callers know they are speaking to AI?
We recommend the agent introduces itself as an automated assistant. It is honest and callers accept it when the service is fast and helpful.
Can it use our existing phone number?
Yes, calls can be forwarded from your current number or routed through a new virtual number.
What happens when the AI cannot help?
It transfers the caller to a staff member or schedules a callback, along with a written summary of the call.
Do you work only in Kolkata?
Our engineering team is based in New Town, Kolkata, and we work with clients across West Bengal, the rest of India and overseas. Most projects run remotely with weekly demos, and we meet in person when it helps.
Get a free scope for your ai voice agent development project
Share three details. A senior engineer from our Kolkata team will call you, understand the problem and send a written scope with timeline and cost. No obligation, no spam.
- A short call with an engineer, not a salesperson
- A written scope: modules, technology, timeline and fixed cost for phase one
- Honest advice, including when an existing product fits better than custom code