Management systems and ERP
Custom CRM software development for sales teams
A CRM only works if salespeople open it. We build simple, fast CRMs around your sales process, with leads flowing in from every source and follow ups that remind themselves.
What is a CRM?
A CRM (customer relationship management) system stores every lead and customer with their history of calls, messages, quotes and purchases, and helps teams manage pipelines, schedule follow ups and measure conversion. A custom CRM matches a company's exact stages, fields and integrations.
What our crm software development covers
Custom CRM for leads, pipelines, follow ups and customer service that your sales team will use.
Lead capture
Website forms, ads, portals, calls and WhatsApp in one inbox.
Pipelines
Drag and drop stages that match your sales process.
Follow up engine
Automatic reminders, WhatsApp templates and task queues.
Quotes and orders
Branded quotations and order conversion.
Call tracking
Click to call and call logs from cloud telephony.
Sales analytics
Conversion by source, rep and product.
How we approach crm software development
Generic CRMs charge per user and fill screens with fields nobody uses. A custom CRM shows each person only what they need, on desktop and phone.
We connect your real lead sources, such as your website, Meta ads, IndiaMART, JustDial, calls and WhatsApp, so no enquiry is lost.
Every project starts with a short discovery call and ends with software you own: source code, data, cloud accounts and documentation are handed over in your name.
Modules and features
Built for
Technology we use
From first call to launch
The same five stages for every build, with a working demo at the end of each sprint so you see progress, not promises.
Discovery
We map your process, users and data, agree the first release and give you a fixed price for it.
Design
Clickable prototypes of the key screens, reviewed with the people who will use them every day.
Build in sprints
Two week sprints with a demo each time. You can change priorities between sprints.
Test and launch
Functional, security and load testing, data migration, training and a planned go live.
Support and grow
Monitoring, fixes and new features on a monthly plan, or a clean handover to your team.
More management systems and erp services
School, hotel, hospital, banking, HR and ERP software that runs daily operations. See all 68 development services.
ERP Software Development
Custom ERP that runs purchase, sales, inventory, production, accounts and HR on one system.
Learn moreManagement systems and ERPSchool Management System
Admissions, fees, attendance, exams, report cards, transport and a parent app in one school ERP.
Learn moreManagement systems and ERPCollege and University ERP
Admissions, academics, examinations, fees and placements for colleges and universities.
Learn moreManagement systems and ERPHotel Management System
Property management with reservations, front desk, housekeeping, POS, billing and channel manager.
Learn moreManagement systems and ERPHospital Management System
OPD, IPD, pharmacy, lab, billing, insurance and EMR for hospitals and nursing homes.
Learn moreManagement systems and ERPBanking Software Development
Core banking modules, co-operative bank software, digital onboarding and loan systems.
Learn moreQuestions about crm software development
Why build a custom CRM instead of using Zoho or Salesforce?
Custom CRMs avoid per user fees, fit unusual processes exactly and integrate deeply with your other systems. For standard needs we will also tell you honestly if an existing CRM is the better choice.
Can leads come from IndiaMART and JustDial?
Yes. We integrate common Indian lead portals so enquiries arrive automatically.
Is there a mobile app?
Yes, field and sales teams get an Android and iOS app with offline support.
Do you work only in Kolkata?
Our engineering team is based in New Town, Kolkata, and we work with clients across West Bengal, the rest of India and overseas. Most projects run remotely with weekly demos, and we meet in person when it helps.
Get a free scope for your crm software development project
Share three details. A senior engineer from our Kolkata team will call you, understand the problem and send a written scope with timeline and cost. No obligation, no spam.
- A short call with an engineer, not a salesperson
- A written scope: modules, technology, timeline and fixed cost for phase one
- Honest advice, including when an existing product fits better than custom code